Introduction
At Living with Conditions, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [your website URL], place an order, or interact with us.
By using our website, you agree to the terms set out in this policy.
What Information We Collect
We may collect and process the following types of personal data:
* Identity Information – such as your name, email address, and contact details
* Transaction Data – including details of purchases made on our website
* Payment Information – such as billing addresses (we do not store card details; payments are processed securely by third-party providers)
* Technical Data – including your IP address, browser type, and browsing behaviour on our website
* Marketing Preferences – if you subscribe to our newsletter or marketing communications
How We Use Your Information
We use the information we collect for the following purposes:
* To process and fulfil your orders
* To communicate with you regarding your order, queries, or support requests
* To improve our website, services, and customer experience
* To send marketing emails (only if you have opted in)
* To comply with legal obligations, such as tax or fraud prevention
How We Protect Your Information
We take data security seriously and implement appropriate safeguards to protect your personal information. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties where necessary, such as:
* Payment processors (e.g. PayPal, Stripe) to handle secure transactions
* Delivery services to ship your orders
* Legal or regulatory authorities if required by law
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyse traffic, and personalise content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
Your Rights
Under UK data protection laws, you have the right to:
* Request access to the personal data we hold about you
* Request correction of inaccurate or incomplete data
* Request deletion of your personal data (subject to legal obligations)
* Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at hello@livingwithconditions.co.uk
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices, so we encourage you to review their policies before providing any personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@livingwithconditions.co.uk